Terms and Conditions

1. General Provisions

Welcome to the englishstoianova.ca website (hereinafter referred to as the “Website”). These Terms and Conditions (hereinafter referred to as the “Agreement”) govern the relationship between the sole proprietor (hereinafter referred to as “We,” “Our,” or the “Website Owner”) and the users of the Website (hereinafter referred to as “Users”). By using the Website, you agree to the terms of this Agreement. If you do not agree with these terms, please do not use the Website.

2. Services

We provide educational services, including preparation for English language exams such as CELPIP, IELTS, as well as online lessons and other programs aimed at improving English language skills. All materials provided on the Website are intended for personal use by Users for educational purposes only and may not be used for commercial purposes without our written consent.

3. Responsibilities of the Parties

3.1. We strive to ensure the accuracy and relevance of the information presented on the Website. However, we do not guarantee that the information on the Website will always be accurate, complete, and up-to-date.

3.2. We are not liable for any direct or indirect damages resulting from the use of the Website or the inability to use it.

3.3. Users are responsible for independently evaluating the suitability of the information and materials provided on the Website for their needs.

4. Privacy and Data Protection

We respect the privacy of our Users and are committed to adhering to our privacy policy regarding personal data. For details, please refer to the Privacy Policy.

5. Payment and Refunds

5.1. Payment for educational courses and materials is made online through the available payment systems on the Website.

5.2. After payment confirmation, the User gains access to digital materials such as video lectures, e-books, and other resources, which can be downloaded or viewed.

5.3. Since access to the course is provided immediately after payment, refunds for digital products are not available. Please ensure that the course you select meets your needs before making a payment.

5.4. In exceptional cases, we reserve the right to consider individual requests but retain the right to refuse a refund.

6. Changes to the Terms

We reserve the right to modify the terms of this Agreement at any time. Changes take effect upon their publication on the Website. We recommend regularly reviewing the terms to stay informed of any updates.

7. Contact Information

If you have any questions or comments regarding this Agreement, please contact us via email at: english.stoianova@gmail.com