Privacy Policy
This Privacy Policy explains how englishstoianova.ca ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website and Practice Platform platform.
By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
A. Personal Data
We collect personal information that you voluntarily provide when you:
Create an account (via Clerk authentication), subscribe, or make a purchase
Contact us via email or other communication methods
B. Payment Information
Payment information (credit card numbers, billing addresses) is collected and processed by our third-party payment processor, Stripe. We do not store or have access to your full payment details.
C. Usage Data
We collect information that your browser sends whenever you visit our website ("Usage Data"). This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
2. Use of Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and send you related information
- To communicate with you, including responding to comments, questions, and requests
- To monitor and analyze usage and trends to improve user experience
- To detect, prevent, and address technical issues
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
Google Analytics: We use Google Analytics to monitor and analyze website traffic. For more information, visit Google's Privacy & Terms page: https://policies.google.com/privacy
Clerk: We use Clerk for authentication. Clerk may set cookies related to your session. For more details, refer to Clerk's Privacy Policy: https://clerk.com/legal/privacy
4. Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by us.
Stripe: For payment processing. They handle payment data collection and processing. Privacy policy: https://stripe.com/privacy
Clerk: For user authentication and session management. Privacy policy: https://clerk.com/legal/privacy. AI Providers (Anthropic/OpenAI): Your writing and speaking submissions may be processed by AI models for evaluation purposes. We send only the content of your answers — no personal identifying information. Provider policies: https://anthropic.com/privacy, https://openai.com/privacy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.
5. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
- Protection of Rights: To protect and defend our rights or property.
6. Security of Your Information
The security of your personal information is important to us. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Children's Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
8. Your Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the personal information we have on you.
- The right to rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
- To exercise any of these rights, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: english.stoianova@gmail.com
By using our website, you consent to our Privacy Policy and agree to its terms.