Privacy Policy

Thank you for visiting englishstoianova.ca ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

A. Personal Data

We do not collect personal identification information from users unless they voluntarily provide it to us. You may choose to provide us with personal information when you:

Purchase a course or service

Contact us via email or other communication methods

B. Payment Information

If you make a purchase on our website, payment information such as credit card numbers and billing addresses may be collected by our third-party payment processor, Stripe. We do not store or have access to your full payment details.

C. Usage Data

We collect information that your browser sends whenever you visit our website ("Usage Data"). This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.

2. Use of Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send you related information
• To communicate with you, including responding to comments, questions, and requests
• To monitor and analyze usage and trends to improve user experience
• To detect, prevent, and address technical issues

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Google Analytics: We use Google Analytics to monitor and analyze website traffic. Google Analytics uses cookies to help us understand how users interact with our website. For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

YouTube Embeds: Our website includes embedded videos from YouTube. These embeds may collect data about you, use cookies, or monitor your interaction with the embedded content. For more details, refer to YouTube's Privacy Policy: https://policies.google.com/privacy

4. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us.

Stripe: For payment processing, we use Stripe. They handle all steps in the payment process on their site, including data collection and data processing. For more information on Stripe's privacy practices, please visit: https://stripe.com/privacy

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Disclosure of Your Information

We may disclose your personal information in the following situations:

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
• Protection of Rights: To protect and defend our rights or property.

6. Security of Your Information

The security of your personal information is important to us. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Children's Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Your Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the personal information we have on you.
• The right to rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.
• To exercise any of these rights, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: english.stoianova@gmail.com

By using our website, you consent to our Privacy Policy and agree to its terms.